FAQ
Find the Answers Here
Looking for a bit more information about our services and plans? Here is a collection of all the questions we usually get asked by our clients for your convenience. If you have any other questions, please let us know.
Do you charge by the hour?
The answer is both yes and no. Generally, we lean towards a flat rate, acknowledging the proficiency and efficiency of our experienced plumbers. For instance, a plumber with over 10 years of experience can often complete tasks swiftly due to their expertise, and in such cases, the charge is based on the completed work rather than the time taken. However, there are instances where hourly billing becomes necessary, particularly for intricate services like locating and repairing leaks, which can pose challenges in assessment. Feel free to contact us for further details, noting that some specifics may only be provided upon our on-site evaluation.
Which payment methods do you accept?
At MC PLUMBING SERVICES, we provide multiple payment options to suit your needs, such as cash, credit cards, debit cards, checks,
e-transfers, and direct deposits. However, we recommend e-transfers and cash for their ease of use.
Do you offer a guarantee?
Absolutely! Our premium workmanship comes with a leak-free guarantee post-installation. We conduct thorough leak tests and showcase the final results to Clients before completion, ensuring peace of mind and a solid guarantee.